Greenock Morton Football Club (hereinafter referred to as “The Club”) believes that its supporters are one of its greatest assets, and help to form and create the future development of the Club in many areas. The introduction of a “Supporters Charter” aims to ensure that the policies and practises of the Club are open and accessible and communicated to Supporters as effectively as possible.

The Charter will be reviewed on a annual basis, and the appropriate changes made with the guidance of the relevant Governing Bodies and in line with any new applicable legislation.

The Customer Charter addresses 10 key areas:

Greenock Morton Football Club continues to strive for wider access to matches by offering the following:

    • A broad range of ticket prices, including single match tickets, family tickets, season tickets and hospitality packages.
    • Concessions tickets available for senior citizens over the age of 65, for young supporters under the age of 16, for full-time students, for those registered as unemployed.
      Children under the age of 12 years are admitted free of charge to all home League matches.
    • Support for disabled supporters and their carers is also available. A designated area is provided for disabled supporters and their carers (both for home and visiting supporters) which provides flat access from the Main Entrance into the Stadium. Carers are admitted to the stadium free of charge.
    • The Club offers supporters the opportunity to pay for their season tickets in 10 monthly instalments.
    • As a general rule, refunds for tickets purchased are only issued in exceptional circumstances and are made at the discretion of the Club.
    • The Club offers free or reduced admission to replays of abandoned games. If the match is abandoned after Supporters are admitted to the Ground but before kick-off, ticket holders are entitled to free admission or a total refund to the rearranged match. If the match is abandoned after kick-off, supporters may be entitled to reduced admission charges for the re-arranged match, subject to discussion/agreement between the participating teams.
    • Details for “All-Ticket” games are announced to supporters following discussions between the participating Clubs. Details will be published on the Official Club Website (www.gmfc.net), in the local press and, wherever possible, in the matchday programme. Tickets for these games are usually offered to season ticket holders and affiliated Supporters Clubs in the first instance, and then to the General Public.
    • The Club will usually allocate tickets to supporters for away matches as follows:
      i. Tickets go on sale to season ticket holders and affiliated supporters clubs in the first instance for a set period of time. The number of tickets available to each person may be limited at this time.

ii. If any remain, they are then offered to the General Public.
iii. The Host Club determines the cost of these tickets, however consultation with the opposing team may take place where appropriate.

Greenock Morton Football Club strives to ensure that Cappielow Park is a safe, friendly and trouble-free environment for all spectators. To do this, we aim to provide a high level of service with the co-operation of the following people, who play an important part in our Match day operations:

  • Turnstile Operators
  • Stewards
  • Catering Outlets
  • Police
  • Greenock Morton Football Club Staff and Volunteers

In return, we expect and appreciate spectators refraining from using:

  • Foul or abusive language
  • Taunts or gestures of an obscene nature
  • Taunts or gestures of a rascist nature
  • Taunts or gestures of a sectarian nature
  • Any action or behaviour which may endanger the safety of any person within the ground.
  • We encourage all spectators to inform members the nearest Steward of any incident that they feel is in breach of the above.

Greenock Morton Football Club holds a General Safety Certificate which is issued by Inverclyde Council, and is reviewed on an annual basis.

The Main Stand is a designated “No Smoking” area. This is due to its wooden construction, and the subsequent Health & Safety issues this presents. Any spectators choosing to ignore the smoking restriction should expect that the appropriate action will be taken by our Stewards to ensure the safety of all supporters in the Main Stand.

Introduction

This policy reflects the commitment of Greenock Morton Football Club to ensuring that all supporters who have disabilities, whether permanent or temporary have as full an access to all of the services offered or provided by the Club.

The Club have as specialist advisors, The Inverclyde Council on Disability (ICOD). This expert user led organisation undertaken audits and can when appropriate provide training.

The Club will work in partnership with ICOD and further develop policies in respect of disabled supporters.

The Stadium

The Main Stand is the location for all matchday disabled provision. The following is made available:

* Fifteen (15) places for wheelchair users

* Fifteen (15) places for carers

* Twenty (20) places for ambulant/blind supporters and if required their guide dogs.

* Separate purpose built toilet facilities

* Sufficient dedicated parking within the Club Car Park, no charge

Access Points

Access to the Stadium is by the Main Gate in Sinclair Street. Supporters can be dropped off/picked and cars parked in the Club Car Park at Sinclair Street. Disabled supporters who drive themselves should notify the Stewards of this fact and assistance will be provided if required from the Car park to the Main Gate and return. Stadium Safety and Emergency Contingency plans do not permit parking in Sinclair Street on match days.

Admission Prices

Disabled supporters will pay for admission at a rate set by the Club. Carers do not pay. This however is conditional on one (1) carer per person unless special circumstances exist and the Club is notified prior to the match.

Season Ticket holders for the disabled area, whenever possible will have priority. Non season ticket holders are requested to notify the Club prior to the match so that if necessary provision can be made in other areas.

Customer Care

All Club Staff, Stewards and any appointed contractors engaged on match days shall not discriminate between people with differing impairments. The legislative framework underpinning provision for the disabled will be observed.

All staff will practice patience, politeness, courtesy at all times and when requested undertake to provide assistance. Assistance will always be offered.

Any grievances in relation to disabled facilities will be dealt with promptly.

Any failure to comply with legislation in respect of disabled supporters will be treated as a serious breach of Club discipline and may result in disciplinary action.

It is recognised by the Club that not all of its facilities are fully accessible to disabled supporters and customers. As a Club Greenock Morton will make all necessary adjustments to deliver all legislative requirements and codes of conduct to ensure full compliance.

Forward Planning

As the Club moves forward as regards service delivery to supporters The ICOD will be a key partner. They will be consulted in every aspect of service provision to ensure the needs of all supporters are met.

1. Entry to the Ground shall be deemed to constitute unqualified acceptance of all these Rules and Regulations.

2. All persons entering the Ground are admitted subject to the condition that they may be required to submit to search to prevent dangerous articles being brought into the Ground which might be used to cause injury or damage to persons or property.

3. Spectators are asked, in the interests of public safety and good order, to comply with all instructions issued by Police, Stewards or designated agents of the Club.

4. All matches are played in accordance with the Rules of the Scottish Football Association, the Scottish Professional Football League and, where applicable, the Regulations of U.E.F.A. competitions.

5. Play cannot be guaranteed to take place on any particular day or at any particular time and the Club reserves the right to change its advertised fixtures without prior notice and without liability.

6. On no account will admission be granted to a person who is subject of a current Football Banning Order or local Club Ban or Ban imposed by the visiting Club.

7. Tickets allocated by this Club are issued on the express condition that no holder shall sell or transfer the ticket for a larger price than face value. In the event of any breach of this condition Greenock Morton F.C. reserves the right to cancel the ticket and retain the money paid.

8. At all times, the right of admission is reserved by the Club Management and unless specifically authorised no transfers between Stands are allowed. Spectators found in the wrong area amid opposing fans may be ejected.

9. When a match is abandoned before the expiry of the first half, admission vouchers for the rearranged fixture will be issued to spectators. That arrangement does not however preclude spectators from seeking a cash refund from the Club on presentation of that voucher. The arrangements in cases where the match is abandoned after the expiry of the first half shall be a matter for the reasonable discretion of the Club.

10. In the event of an all ticket match being postponed for any reason, the ticket can be retained and will be valid for the rescheduled fixture. Alternatively spectators will be entitled to a refund.

11. All children entering the Ground, must pay for admission or hold a valid ticket.

12. Unauthorised persons are not permitted to enter upon the field of play or the perimeter track. Failure to comply may result in arrest or removal from the stadium, application of a stadium ban and/or instigation of Football Banning Order procedures.

13. It is an offence under the terms of the Criminal Law (Consolidation) (Scotland) Act 1995, as amended by the Crime and Disorder Act, 1998 to make any remarks of a racist nature. Any breach of this offence may result in arrest and instigation of Football Banning Order procedures.

14. It is an offence under the Public Order Act 1986 for any person to enter, or attempt to enter the Ground:

• Whilst in possession of any article or substance whose main function is the emission of a flare for the purposes of illuminating or signalling (as opposed to igniting or heating) or the emission of smoke or visible gas, and in particular includes distress flares, fog signals and pellets and capsules intended to be used as fumigators or for testing pipes.

• Any article which is a firework. 15. It is an offence under the Criminal Law (Consolidation) (Scotland) Act 1995 to enter or attempt to enter the Ground:

• Whilst in possession of a controlled container which is or was capable of holding liquid and which, if thrown would be capable of causing injury to another person.

• Whilst in possession of alcohol.

• Whilst drunk.

16. The use of threatening behaviour, foul or abusive language is strictly forbidden. Racial, sectarian, homophobic or discriminatory abuse or chanting is also forbidden and is considered as unacceptable conduct and may result in arrest instigation of Football Banning Order procedures.

17. Persistent standing is forbidden in seated viewing areas. Anyone who continues to stand after having been requested not to, may be removed from the stadium and be subject to a ban.

18. Under no circumstances is it permitted to throw any objects whether on to the pitch or track or otherwise.

19. Club flags and banners, as well as any official national flag are permissible, provided they do not carry any additional religious, racist or other derogatory messages. Flags/banners must not interfere with the viewing capabilities or safety of other Spectators. In addition, flags and banners must not be allowed to obstruct advertising boards or directional signage. Small flags can be mounted on garden canes provided the canes measure less than 100cms in length.

20. Unnecessary noise such as from the use of radio sets and behaviour likely to cause confusion, annoyance or nuisance of any kind, is not permitted in any part of the Ground.

21. With the exception of authorised Media representatives holding accreditation issued by the club/event organiser, the taking of photographs or filming by any means inside the Ground is prohibited. In addition, no transmission or reproduction, in whole or in part, in any form, or by any means, electronic, mechanical, recording or otherwise is permitted save with a special authorisation in writing

by the club/event organiser and, where appropriate, the prior consent of the Scottish Football Association, SPFL or appropriate body.

22. Only persons specifically authorised in writing by the Club are permitted to offer Newspapers, Periodicals or any other Articles for sale in the Ground and any charitable collection will only be permitted within the ground with prior written consent of the Club.

23. The Club reserves the right for its servants and agents and for members of Police Forces to remove from this Ground any person who does not comply with these Ground Regulations and with the Rules and Regulations of the S.F.A., SPFL or where applicable, the regulations of U.E.F.A. Competitions or, whose presence in the Ground is, or could reasonably be construed as, constituting a source of danger, nuisance or annoyance to other Spectators.

24. CCTV cameras may be in use and recordings could be used in any proceedings.

25. The Club operates a Protocol Agreement with Police Scotland and The British Transport Police whereby the details of individuals who have been ejected or arrested at matches involving Greenock Morton F.C. either home or away, is shared with the Club. On examination of this information the Club reserves the right to indefinitely ban the individual from Cappielow Park and from purchasing tickets for away matches from the Club’s Ticket outlets.

26. In compliance with Smoking, Health and Social Care (Scotland) Act 2005, and the Prohibition of Smoking in Certain Premises (Scotland) Act 2006, Cappielow Park has been designated a NO SMOKING STADIUM. This restriction covers all public and staff areas including, but not restricted to, seating decks, concourses, toilets, staircases, offices and function suites. Smoking is however permitted within areas designated for that purpose out with the stadium and in uncovered areas. This includes the use of E Cigs or similar devices. Failure to comply with this legislation will see the individual ejected from the Stadium and, where appropriate, issued with a fixed penalty ticket by the Police.

(Issued in terms of Article 28 of The Articles of Association of The Scottish Football Association(SFA) and Discipinary Rules 35 and 37 of the SFA.)

GREENOCK MORTON FOOTBALL CLUB LTD

Code of Conduct

Greenock Morton Football Club is a family club open to all. It is proud that throughout its existence it has been viewed as a champion of fairness, both on and off the field. It is quite rightly considered very much part of the social fabric of Inverclyde.

As a club we welcome support from all irrespective of gender, colour, race, nationality, ethnic origin, sexual orientation, religion or disability.

We want everyone to feel welcome when they visit Cappielow Park, whether they are our own supporters, supporters of other clubs or individuals who enjoy the beautiful game.

Likewise we want to be welcomed when we travel away from home.

We value the immense contribution our supporters make to the club and we want them to encourage the team but at the same time we wish to show respect for our opponents, match officials, opposition fans and our own staff, stewards and office bearers.

As a club we fully support the SFA and the SPFL in all that they do as regards behaviour at football. In this respect we as a club will take action to prevent and address instances of unacceptable conduct by our supporters, either at Cappielow or any away venue.

Unacceptable Conduct

Unacceptable conduct is conduct which is violent, disorderly, or impacts on safety and includes any use or attempted use of any pyrotechnic device.

Violent conduct includes any actual, attempted or threatened physical violence against any person or any intentional damage to property.

Disorderly conduct includes any conduct which may intimidate or frighten any individual or group of people including our opponents, match officials, opposition fans, our own staff, stewards and office bearers. This also extends to any of the above directed towards our own supporters.

Instances of disorderly conduct include the use of threatening, abusive or insulting words. Conduct and/or the displaying of any written word or any other means of communication which is or may be perceived to be threatening, abusive or insulting.

The use of any pyrotechnic device is forbidden as their use is not only illegal but dangerous and threatening to the safety of those in the vicinity. The criminality aspect for the use of such devices not only carries hefty monetary penalties but also carries terms of imprisonment.

The regulations which have been introduced mean that the club could be severely penalised as a result of any unacceptable conduct.

Greenock Morton Football Club Ltd will pursue cost recovery in respect of any individual behaviour which results in sanctions against the club.

We acknowledge the tremendous support we receive and would ask that if you see or hear any inappropriate behaviour which may put the club at risk, both in monetary and reputational terms, that you bring the matter to the attention of a club official either verbally or in writing. In such instances we are willing to accept anonymous reports.

Any individuals who behave in an inappropriate manner and bring our club into disrepute may be ejected and/or banned from Cappielow, their details may also be forwarded to other clubs to ensure entry is refused. Such individuals may also receive a lifetime ban, loss of season ticket and, depending on the seriousness of the case, subjected to arrest.

The club, in acknowledging the outstanding contribution our supporters make to our success, are confident that any individuals engaging in such behaviour and associating themselves with Greenock Morton Football Club will be reported and the good name and reputation of the club protected.

The Club will not charge visiting supporters higher admission prices than those charged to our own supporters for comparable accommodation within the Ground.

The Club makes our Concession tickets available to supporters of visiting Clubs. These include tickets for those over 65 years of age, supporters under the age of 16, those registered as unemployed and full-time students.

Where applicable, the Club abides by the rules of the Scottish Football Association and the Scottish Football League governing the allocation of tickets to visiting Clubs.

Season ticket holders are entitled to reduced rates when booking match hospitality packages. From time to time, discounts may be arranged for season ticket holders with local businesses. These will be publicised on our website www.gmfc.net.

Season ticket holders have the opportunity to pay for their ticket in 10 monthly instalments to help spread the cost of attending matches.

The Club runs membership schemes for junior supporters – the “Cappie the Cat Club” (for ages 5 – 11 years) and the Junior Tons (for ages 12 – 16 years). Membership entitles children to a membership pack, newsletters, birthday card, entry to the annual Christmas Party and Christmas Card competition, and a coaching session with the players.

The Club has supported the formation of the Supporters Trust, and a representative of the Trust is now in place as a Club Director. They will consult supporters on a regular basis through organised meetings with affiliated Supporters Clubs, and also through question and answer sessions with supporters in General. Club officials undertake to attend a number of appearances at Supporters Groups events.

The Club will make its position on policy issues in a clear and concise format through the matchday programme, the official Club website, and through press releases.
The Club is in regular consultation with Strathclyde Police, PMC Event Management and all other parties concerned with the staging of football matches.

The Club welcomes the opinions of its supporters, and this should ideally be done by letter to the Ground or by email to info@gmfc.net.

The Club will give the earliest possible notice of any changes to its ticketing policy and advise supporters of the reasons for the changes.

The Club communicates with supporterers on a regular basis through the production of a matchday programme, GMFC website and co-operation with the Greenock Telegraph by management and players.

The Club shop is based within Smiths of Greenock, West Blackhall Street, and a merchandise van will be sited outside the ground on Sinclair Street on matchdays.

The Club will communicate the prospective launch of new replica kits to supporters through our match day programme, the official website www.gmfc.net and by displays within the Club Shop.

The Club will offer merchandise for sale in the Club Shop, through www.smithsofgreenock.com and by mail order.

The Club will offer refunds on merchandise in accordance with its statutory obligations.

The Club is committed to a policy of equal opportunity and non-discrimination for all on the grounds of:

  • Disability
  • Sex
  • Race
  • Marital Status
  • Colour
  • Religion
  • Age
  • Sexual Orientation

The Club also believes in the principle that employees should be able to carry out their job in an environment that is free from harassment, bullying or victimisation of any kind.

The Club has established policies to ensure the protection of children and vulnerable adults, and has identified a Club Official to be responsible for the monitoring, development and implementation of these policies.

In their dealings with individual and corporate customers and supporters, the Club expects its staff to conduct themselves in accordance with the highest ethical standards. In return, we would appreciate our customers and supporters dealing with our staff in a similar fashion.

The Club sees the area of Customer Service as a vital part of its plan for development in the longer term. It aims to recognise this through the following ways:

  • The Club will treat all customers with respect and courtesy.
  • The Club will respond promptly to correspondence from customers.
  • The Club strives to achieve the highest levels of Customer Service.
  • The Club will ensure that all communication with customers is carried out in a clear and concise manner.
  • All complaints will be acknowledged within 3 working days following receipt, and where required, the Club will endeavour to produce a full response within 10 days. To avoid confusion, the Club prefers that all complaints are submitted in writing, either by letter, email or fax, and we will respond in the same way. If your complaint has not been dealt with speedily and efficiently by the person concerned, then you should write to The Chairman, Greenock Morton Football Club Ltd, Cappielow Park, Greenock, PA15 2TY

 

Fair Play

The Board of Directors of Greenock Morton Football Club believes that conduct according to the spirit of Fair Play is essential for the successful development and promotion of, and involvement in, sport. The objective of Fair Play is to foster a sporting spirit, as well as the sporting behaviour of all those involved – from coaches and players to spectators, thereby increasing the enjoyment of the game for all involved.

In order that the Club may address the behaviour of supporters in a meaningful way, consideration must be given to the actions and activities of five integral parts of those associated with the club i.e. its coaches, players, officials, the parents/guardians of its youth players and its supporters.

Code of Conduct for Coaches

Coaches are key to the establishment of ethics in football. Their concept of ethics and their attitude directly affects the behaviour of players under their supervision. Coaches are, therefore expected to pay particular care to the moral aspect of their conduct. Coaches have to be aware that almost all of their everyday decisions and choices of actions have ethical implications.

It is natural that winning constitutes a basic concern for coaches. This code is not intended to conflict with that. However, the code calls for coaches to disassociate themselves from a ‘win at all costs’ attitude. Increased responsibility is requested from coaches involved in coaching young people. The health, safety, welfare and moral education of young people are a first priority, before the achievement or the reputation of the club, school, coach or parent.

1. Coaches must respect the rights, dignity and worth of each and every person and treat each equally within the context of sport.
2. Coaches must place the well-being and safety of each player above all other considerations,
including the development of performance.
3. Coaches must adhere to the guidelines laid down by governing bodies.
4. Coaches must develop an appropriate working relationship with each player based on mutual trust and respect.
5. Coaches must not exert undue influence to obtain personal benefit and reward.
6. Coaches must encourage and guide players to accept responsibility for their own behaviour and
performance.
7. Coaches must ensure that the activities they direct or advocate are appropriate for the age,
maturity, experience and ability of players.
8. Coaches should clarify with the players, and where appropriate, parent, exactly what is expected of them and also what they are entitled to expect from their coach.
9. Coaches must co-operate fully with other specialists e.g. officials, medical staff etc in the best interests of the player.
10. Coaches must always promote the positive aspects of the sport e.g. fair play, and never condone violations of the Laws of the Game, behaviour contrary to the spirit of the Laws of the Game or relevant rules and regulations or the use of prohibitive substances or techniques.
11. Coaches must consistently display high standards of behaviour and appearance.
12. Coaches must not use or tolerate inappropriate language.
13. Coaches must promote and encourage, particularly to young players, the importance of a healthy lifestyle and diet.
14. Coaches must provide guidance and support to players on the dangers of drug abuse.
15. Coaches must operate within the Policies, Procedures and Guidelines developed by Greenock Morton Football Club – providing feedback as to their appropriateness if necessary.

Code of Conduct for Players

Players are the most important people in sport. Playing for the team, and for the team to win, is the most fundamental part of the game. But not winning at any cost – fair play and respect for all others in the game is fundamentally important.

This code focuses on players involved in professional football. Nevertheless, the key concepts in the Code are valid for players at all levels.

Obligations towards the game

A player should:

1. Make every effort to develop their sporting abilities.
2. Make every effort to lead a healthy lifestyle.
3. Give maximum effort and strive for the best possible performance during a game, even if his team is in a position where the desired result has already been achieved.
4. Set a positive example for others, particularly young players and supporters.
5. Avoid all forms of gamesmanship or time-wasting.
6. Always have a regard for the best interests of the game, including where publicly expressing an
opinion of the game and any behaviour aspect of it, including others involved in the game.
7. Not use inappropriate language.

Obligations towards one’s own team

A player should:

1. Make every effort consistent with Fair Play and the Laws of the Game to help his own team
win.
2. Resist any influence that might, or might be seen to, bring into question his commitment to the
team winning.
3. Adhere to the terms of the Clubs Anti-Discrimination Policy.

Respect for the Laws of the Game and competition rules

A player should:

1. Know and abide by the Laws, rules and spirit of the game, and the competition rules.
2. Accept success and failure, victory and defeat with an equal measure of dignity.
3. Resist any temptation to take banned substances or use banned techniques.

Respect towards Opponents

A player should:

1. Treat opponents with due respect at all times, irrespective of the result of the game.
2. Safeguard the physical fitness of opponents, avoid violence and rough play and help injured
opponents.

Respect towards Match Officials

A player should:

1. Accept the decision of the Match Official without protest.
2. Avoid words or actions that may mislead a Match Official.
3. Show due respect to Match Officials.

Respect towards Team Officials

A player should:

1. Abide by the instructions of their Coach and Team Officials, provided they do not contradict
the spirit of this code.
2. Show due respect towards the Team Officials of the opposition.

Obligations towards the Supporters

A player should:

1. Show due respect to the interests of all supporters recognising that, to many, they are seen as role models and should set a positive example.

Code of Conduct for Team Officials

This Code applies to all team/club officials, including directors, although some items may not apply to all officials.

Obligations towards the Game

The team official should:

1. Set a positive example for others, particularly young players and supporters.
2. Promote and develop their own team having regard to the interest of the Players, Supporters
and reputation of the national game.
3 Promote ethical principals
4. Avoid all forms of gamesmanship.
5. Show due respect for Match Officials and others involved in the game.
6. Always have regard for the best interests of the game, including where publicly expressing an
opinion of the game and any particular aspect of it, including others involved in the game.
7. Not use or tolerate inappropriate language.

Obligations towards the Team

The team official should:

1. Make every effort to develop the sporting, technical and tactical levels of the club/team, and
to obtain the best results for the team, using all permitted means.
2. Give priority to the interests of the team over individual interests.
3. Resist all illegal or unsporting influences, including banned substances and techniques.
4. Promote ethical principles.
5. Show due respect for the interests of the players, coaches and officials, their own club/team
and others.
6. Operate within the Policies, Procedures and Guidelines developed by Greenock Morton Football Club – providing feedback as to their appropriateness if necessary.

Obligations towards the Supporters

The team official should:

1. Show due respect to the interests of all supporters

Respect towards the Match Officials

A team official should:

1. Accept the decisions of the Match Official without protest.
2. Avoid words or actions that may mislead a Match Official.

Code of Conduct for Parents and Guardians – with young players connected with the Club

Parents have a great influence on children’s enjoyment and success in football. All children play football because they first and foremost love the game. It is important to remember that however good a child becomes at football, it is important to reinforce the message to parents that positive encouragement will contribute to:

  • Children enjoying football
  • A sense of personal achievement
  • Self-esteem
  • Improving the child’s skills and techniques

A parent’s expectations and attitude have a significant bearing on a child’s attitude towards:

  • Other players
  • Officials
  • Managers
  • Spectators

Coaches should ensure that parents within Greenock Morton Football Club are always positive and encouraging towards all of the children, not just their own.

Parents are encouraged to:

  • Applaud the opposition as well as your own team.
  • Avoid coaching the child during the game.
  • Not to shout and scream.
  • Respect the referee’s decision.
  • Give attention to each of the children involved in football, not just the most talented.

Coaches should ensure that parents within Greenock Morton Football Club agree and adhere to the club’s Code of Conduct and Child Protection Policy.

Code of Conduct for Supporters

Once the club has addressed the conduct of its coaches, players, officials and parents/guardians of its young players, it will be in a position to set an appropriate example to its supporters in terms of behaviour.

The crowd is considered to be an organic component of a football game. The support of the fans may contribute to the success of the team. The crowd is not expected to watch the game in silence. Encouragement of the teams by shouting, non-abusive singing etc. may have a positive influence on the atmosphere in accordance with the spirit of Fair Play. The spectators are, however, expected to respect the opponents and the referee. They should appreciate the performance of the opposition even if they emerge as winners. They should in no way intimidate or frighten opponents, the referee or opposing supporters.

All parties are required to comply with the Clubs Racial Abuse Policy.

Fair Play

The Board of Directors of Greenock Morton Football Club believes that conduct according to the spirit of Fair Play is essential for the successful development and promotion of, and involvement in, sport. The objective of Fair Play is to foster a sporting spirit, as well as the sporting behaviour of all those involved – from coaches and players to spectators, thereby increasing the enjoyment of the game for all involved.

In order that the Club may address the behaviour of supporters in a meaningful way, consideration must be given to the actions and activities of five integral parts of those associated with the club i.e. its coaches, players, officials, the parents/guardians of its youth players and its supporters.

Code of Conduct for Coaches

Coaches are key to the establishment of ethics in football. Their concept of ethics and their attitude directly affects the behaviour of players under their supervision. Coaches are, therefore expected to pay particular care to the moral aspect of their conduct. Coaches have to be aware that almost all of their everyday decisions and choices of actions have ethical implications.

It is natural that winning constitutes a basic concern for coaches. This code is not intended to conflict with that. However, the code calls for coaches to disassociate themselves from a ‘win at all costs’ attitude. Increased responsibility is requested from coaches involved in coaching young people. The health, safety, welfare and moral education of young people are a first priority, before the achievement or the reputation of the club, school, coach or parent.

1. Coaches must respect the rights, dignity and worth of each and every person and treat each equally within the context of sport.
2. Coaches must place the well-being and safety of each player above all other considerations,
including the development of performance.
3. Coaches must adhere to the guidelines laid down by governing bodies.
4. Coaches must develop an appropriate working relationship with each player based on mutual trust and respect.
5. Coaches must not exert undue influence to obtain personal benefit and reward.
6. Coaches must encourage and guide players to accept responsibility for their own behaviour and
performance.
7. Coaches must ensure that the activities they direct or advocate are appropriate for the age,
maturity, experience and ability of players.
8. Coaches should clarify with the players, and where appropriate, parent, exactly what is expected of them and also what they are entitled to expect from their coach.
9. Coaches must co-operate fully with other specialists e.g. officials, medical staff etc in the best interests of the player.
10. Coaches must always promote the positive aspects of the sport e.g. fair play, and never condone violations of the Laws of the Game, behaviour contrary to the spirit of the Laws of the Game or relevant rules and regulations or the use of prohibitive substances or techniques.
11. Coaches must consistently display high standards of behaviour and appearance.
12. Coaches must not use or tolerate inappropriate language.
13. Coaches must promote and encourage, particularly to young players, the importance of a healthy lifestyle and diet.
14. Coaches must provide guidance and support to players on the dangers of drug abuse.
15. Coaches must operate within the Policies, Procedures and Guidelines developed by Greenock Morton Football Club – providing feedback as to their appropriateness if necessary.

All parties are required to comply with the Clubs Racial Abuse Policy.

Greenock Morton Football Club is committed to ensuring that its disabled supporters and customers have as full access as is reasonably possible to all goods, services, and facilities provided or offered to the public by the Club. In order to ensure that these objectives are met, the Club are advised by Inverclyde Council on Disability (ICOD), who have carried out an access audit at the Clubs stadium.

Stadium:

The Club plays its home fixtures at Cappielow Park, Greenock. The Main Stand offers the following facilities for disabled spectators:- � 15 places for wheelchair users � 15 adjacent seats for their carers � 20 places for ambulant/blind persons (guide-dogs allowed) � Separate, purpose-built toilet facilities Accessibility to Stadium: Access is at the main gates at the Sinclair Street entrance of the ground. Car parking facilities are situated across the road from the stadium. Admission to Stadium: The following policies shall apply:- The Club may make a charge to disabled patrons for entry to its matches; however the Club does not charge carers or helpers for entry, subject to the proviso that this particular concession is not abused. The Club will also ensure that this scheme does not discriminate between disabled people with differing impairments. Non-season ticket holders are strongly advised to contact the Club prior to attending a match to ensure that spaceis available within the particular section they require. This is essential for Cup matches and some friendly matches where a larger than average crowd may be expected. Customer Care: The following policies and procedures shall apply:- �Club staff and stewards shall not discriminate between people with differing impairments. �Club staff and stewards shall be instructed to observe the provisions of the DDA, or any other relevant legislation. �Club staff and stewards are required to treat disabled supporters and customers with all due patience, politeness, courtesy, and practical assistance at all times. �The Club guarantees that it shall deal promptly with any grievances relating to the provisions of the DDA. �Club staff and stewards are advised of the fact that any incidents of discrimination under the provisions of the DDA are serious matters, which could lead to appropriate disciplinary action being initiated. The Club recognises that not all of its facilities are fully available to disabled customers, but is committed to making the necessary resaonable adjustments described by the Disability Discrimination Act and its relevant Codes of Practice to ensure full compliance with the legislation. Any queries regarding this policy should be made to the appointed member of staff, Tony Cowden. This can be done by telephone on 01475 723571 (Ext 20) or by email to admin@gmfc.net.

The Club supports UEFA’s Ten Point Plan of Action for Professional Football Clubs which calls for clubs to: 1 Issue a statement saying the club will not tolerate racism, spelling out the action it will take against those engaged in racist chanting. The statement should be printed in all match programmes and displayed permanently and prominently around the ground. 2 Make public address announcements condemning racist chanting at matches. 3 Make it a condition for season ticket holders that they do not take part in racist abuse. 4 Take action to prevent the sale of racist literature inside and outside the ground 5 Take disciplinary action against players who engage in racial abuse. 6 Contact other clubs to make sure they understand the club�s policy on racism. 7 Encourage a common strategy between stewards and police for dealing with racist abuse. 8 Remove all racist graffiti from the ground as a matter of urgency. 9 Adopt an equal opportunities policy in relation to employment and service provision. 10 Work with all other groups and agencies, such as the players union, supporters, schools, voluntary organisations, youth clubs, sponsors, local authorities, local businesses and police, to develop pro-active programmes and make progress to raise awareness of campaigning to eliminate racial abuse and discrimination.

Unacceptable Conduct Policy. As a family and community club, open to everyone, the Board of Directors are keen to ensure that supporters, players and officials do not engage in any form of unacceptable conduct i.e. conduct which is violent or disorderly. Violent conduct includes any actual, attempted or threatened physical violence against any person, or intentional damage to property. Disorderly conduct includes: Conduct which stirs up or sustains, or is likely or is designed to stir up or sustain hatred or ill will against or towards individuals or groups of people because of Gender, Age, Colour, race, nationality (including citizenship) or ethnic or national origin, Membership or presumed membership, of a religious group or of a social or cultural group with perceived religious affiliation, sexual orientation, transgender identity, disability, using threatening, abusive or insulting words or conduct, displaying writing or any other thing which is threatening, abusive or insulting ANY PERSON ENGAGING IN UNACCEPTABLE CONDUCT MAY BE SUBJECT TO ANY, OR A COMBINATION OF THE FOLLOWING: Removal from the Stadium, Suspension from attending matches or events involving Greenock Morton Football Club, Indefinite ban from attending matches or events involving Greenock Morton Football Club, Report to the police and possible criminal proceedings. We know behaviour such as that listed above involves a small minority of individuals in our society, however the club feels it is essential to ensure that we strive to continue to maintain the highest standards both on and off the field of play so that the Greenock Morton Football Club is associated with sporting behaviour at all times.